Terms of Service

The Omnibo terms of service: your account, plans, credits and billing, what happens to your content and output, acceptable use, and how the service can end.

Last updated

The short version

You pay monthly or yearly for access to AI models from third-party providers, and you spend credits when you use them. Your content is yours, and we don’t train models on it. Each model provider has its own terms for what you may do with its output, published on its own website. You can cancel or delete your account at any time. This summary is not the agreement — the sections below are.

1. Who we are

Omnibo is operated by Omnibo, based in Amsterdam, the Netherlands. You can reach us at info@omnibo.ai.

These terms apply to the Omnibo app (https://app.omnibo.ai), this website and the Omnibo MCP server — together, “Omnibo” or “the service”. By creating an account or using the service you agree to them. Our Privacy Policy, Cookie Policy, Refund Policy and Acceptable Use Policy are part of these terms.

2. Your account

  • You need an account to use most of Omnibo. You can sign up with an email address and a password, or with Google Sign-In. Accounts created with a password must confirm their email address before use, and access to some features may start on a waitlist.
  • You must be able to enter into a binding agreement where you live, and the details you give us must be accurate.
  • An account is for one person. Keep your password, and any MCP API key you create, secret: you are responsible for what happens under your account and with your keys. Tell us at once if you believe someone else has access.
  • You can see the devices signed in to your account, and sign them out, under Settings → General → Security.

3. Plans, credits and billing

Omnibo runs on credits: every message, image, video, audio track or other generation spends credits at the rate published for that model on the models and pricing pages. The pricing page lists what each plan includes.

  • Paid plans renew automatically, monthly or yearly depending on the interval you chose, until you cancel. Payments are processed by Stripe.
  • You can cancel at any time. Your plan then runs to the end of the period you already paid for and does not renew; there is no partial refund for the rest of that period, except as the Refund Policy allows.
  • Plan changes are made in the app. A move to a higher plan or a bigger credit volume applies once the price difference shown to you is paid; a move to a lower plan takes effect at your next renewal.
  • Plan credits refresh every month, on yearly plans too. On Max, unused plan credits roll over for one extra month.
  • Credit packs are available on paid plans and last 12 months from purchase.
  • When your credits run out, chat and generations pause until your credits refresh or you buy a credit pack. We do not suspend an account for running out of credits.
  • Prices exclude VAT. Stripe calculates any tax due at checkout, and business customers can add a tax ID.
  • If a generation fails or a system error costs you credits, we restore those credits to your account. Restored credits are credits, never money.
  • Credits are units of use inside Omnibo, not money. A monetary refund is available only as described in the Refund Policy.

4. Teams

A team (an organisation in the app) has its own workspace, its own credits and its own billing, managed by its owner and admins. Content created in a team workspace belongs to that workspace, and the team’s owner and admins decide who can use it.

  • When you leave a team, or are removed from it, your data in that team’s workspace is permanently deleted 90 days later. We email a warning 7 days before.
  • When a team’s subscription ends and is not renewed, all of the team workspace’s contents are permanently deleted 90 days later. The owner and admins receive reminders, the last one 5 days before; a new subscription stops the countdown.
  • Refunds for anything bought for a team are handled by support, as the Refund Policy describes.

5. Your content and generated output

  • You keep all rights you have in what you put into Omnibo: prompts, messages, uploaded files, reference images, audio and recordings. You must have the rights and permissions needed to use them, including the permission of any person whose voice or likeness you upload.
  • What you may do with a model’s output — including commercial use — is set by that model provider’s terms. As between you and Omnibo, we claim no ownership of your output. Each provider publishes its terms on its own website; the Model provider terms page lists every provider.
  • We do not use your content or your output to train AI models.
  • You give us the permission we need to run the service for you: to store, process and transmit your content, to send it to the model provider you choose, and to show it back to you and to the people in your team workspace.
  • Everything you generate is private by default. If you publish an item to Explore, it appears there and on your public profile, where anyone can view it and other users can remix it. You allow us to show it there until you unpublish or delete it.

6. Third-party models

Omnibo gives you access to AI models run by third-party providers. Their output can be inaccurate, incomplete or unexpected; check it before you rely on it, and do not treat it as professional advice.

Providers run their own safety systems and may refuse a request. When they do, the app tells you, and credits for a generation that did not complete are restored. Models are added and retired over time; the models page always lists what is available now.

7. Acceptable use

You must use Omnibo lawfully and in line with our Acceptable Use Policy and the usage policies of the model providers. Among other things, that rules out attacking or probing the service, getting around plan limits with multiple accounts, and cloning a voice you have no permission to use.

8. The MCP server and API keys

You can connect AI agents and other apps to your workspace through the Omnibo MCP server, with an API key you create or an app you authorise. Calls made that way spend credits from that workspace at the same rates as the app. You can revoke a key or an authorisation at any time, and you are responsible for the apps you connect.

9. Availability and changes to the service

We work to keep Omnibo available and secure, but we cannot promise that it will be uninterrupted or error-free: it depends on hosting, payment and model providers we do not control. We may change, add or remove features and models.

10. Liability

To the extent the law allows, Omnibo is provided “as is”, and we are not liable for indirect or consequential loss, or for loss caused by a third-party model’s output or by a provider’s outage.

Nothing in these terms limits liability that cannot be limited by law, and nothing in them limits your statutory rights as a consumer.

11. Suspension and termination

  • You can stop using Omnibo at any time and delete your account yourself under Settings → General → Danger zone. Deleting your account cancels your subscription and permanently deletes your data, as the Privacy Policy describes.
  • We may suspend or ban an account that breaks these terms or the Acceptable Use Policy, or that puts the service or other users at risk. A suspended or banned account cannot sign in, use the app or use its MCP keys. A person reviews these cases; our automated checks only flag an account for review.
  • If you think we made a mistake, email us and we will look at it again.

12. Changes to these terms

When we change these terms we update the “Last updated” date above. If a change materially affects you, we will tell you by email or in the app before it applies. If you do not agree with a change, you can cancel and delete your account.

13. Contact

Questions about this document? Email info@omnibo.ai.